Our team will assess the damage and work with you to determine a solution. Once you locate all the issues with the product, please take a few photos or record a video and send it to or text 34. In most cases, we will send you a replacement part or issue a non-negotiable partial refund to honor our customer satisfaction guarantee. In the unlikely event that you receive a product that's damaged in transit or defective, we're here to make it right. To start the return process, please send an email to or call the store at 83. Non-returnable items include mattresses, used items, items without the original packing and assembled items. Please note that the shipping charges from the original order are not able to be refunded once the services have been completed. Ex: $450 purchase returned - we deduct $90 and refund $360. We will incur a 20% fixed restocking fee which would be deducted from your refund total.
Don't like the product for any specific reason? You can return it.
#Instock cabinets yonkers full#
We will pick up from your address at no cost to you and issue a full refund upon arrival at our warehouse. Did you receive your order damaged? You can return it.
After 10 days return window closes, we do not accept returns. You must notify us within 10-days of delivery or pickup of your order. If you're not entirely satisfied with your order you can return it. By law, tax exemption does not apply to orders placed and/or fulfilled in the state of IL where our HQ is located.įor any questions about delivery services, please call us at (224) 421-2864If you need immediate assistance, please text or call 34. Monetary compensation of any amount will never be an option, if insurance or freight liability or repair is a possible remedy of any level or kind. In certain cases, DecorcPlus Furniture, at its whole discretion, may choose to arrange a repair service when/where possible and/or applicable. In case of loss or damage of shipments en route, after the shipment leaves our warehouse, it is buyer’s responsibility to file a claim against the freight company. Likewise, we make every effort by meticulous palletizing and/or thorough packaging to prevent partial loss or damage of merchandise. We inspect and ship all merchandise in factory manufactured condition unless stated or requested otherwise.
#Instock cabinets yonkers plus#
Please attach photos of the damaged product to the email and keep the original packaging of the damaged merchandise as it is required for replacement.ĭecor Plus Furniture reserves to right cancel any orders or delay the shipments for reasons including but not limited to manufacturer, carrier, stock, and/or cost-related issues on out-of-state orders without prior notice. Therefore, please inspect the merchandise for damages or missing parts as soon as you receive your product(s). After 48 hours of delivery, no claims will be allowed. Likewise, in case of refusal of shipment or failure to comply with the delivery requirements attempted delivery, detention, and/or storage fees will be the sole responsibility of the consignee.ĭamaged products and missing pieces must be reported within 48 hours of delivery. ** In case of refusing or returning the shipment, buyer will be charged a 30% restocking fee as well as two-way freight costs. * FREE DELIVERY NATIONWIDE ON SELECT ITEMS This does not include Hawaii, Alaska, Puerto Rico, APO, and FPO.Ģ- Service Area: More than 100 miles from the store and 48 contiguous United States Cart Total We deliver to the 48 contiguous United States only. Please see the regular shipping charges below. You will see a detailed shipping charge on the cart and checkout page.
0 kommentar(er)
